Helpful Resources & Info

We’ve compiled some resources and information for students as you navigate through the Financial Aid process.

You can utilize Student Aid on the Web to:

  • View your Student Aid Report
  • View student aid history (loans, grants & overpayment)
  • Get your Loan Servicer information
  • See how much Pell Grant eligibility you have left
  • Learn about loan repayments and loan forgiveness
  • Update your address, email, or name changes
  • Source for free information from the U.S. Department of Education on preparing for and funding education beyond high school.

You can utilize Smart Student Guide for Financial Aid to:

  • Use calculators for estimating Expected Family Contribution, Loan repayments and Student Budgets
  • Scholarship information and guide on finding them
  • Provides answers to many of your financial aid questions

You can use the Internal Revenue Service (IRS) to:

  • Get Tax Information and Transcripts
  • Request your Tax Return Transcript.
  • Get copies of your Wage and Income Transcript (W-2)
  • Verification of Non-Filing Letter

If you were selected for verification you can do one of the following: Login to your FAFSA and use the IRS Data Retrieval Tool or Request your Tax Return Transcript from the IRS.

You can request your Tax Transcript online or at the local IRS office in Idaho Falls. If requesting your tax transcripts in person, please make an appointment by calling 1-844-545-5640.

IRS Office in Idaho Falls 1820 East 17th St.
Idaho Falls, ID 83404
(208) 523-8041
Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:00 noon - 1:00 p.m.)

Important Contact Information:

Federal Student Aid Information Center

  • For Assistance, call (800) 433-3243 or 1-800-4FEDAID
  • TDD Number: (800) 730-8913 (for the hearing impaired)

Default Resolution Group

  • For Assistance, call (800) 621-3115
  • TDD Number: (800) 825-9923 (for the hearing impaired)


  • For Assistance, call (800) 433-3243 or 1-800-4FEDAID

If you are experiencing long wait times, you may wish to call between 4 and 7 p.m. ET (2 p.m. and 5 p.m. MST).

National Student Loan Data System (NSLDS) Customer Service

  • Call (800) 999-8219

Report Fraud (waste or abuse of federal student aid funds)

  • Call (800) 999-8219

Other Websites for Financial aid Assistance

Mapping Your Future: Is a free resource for career, college, financial aid, and money management information. Our goal is to help individuals achieve life-long success by empowering students, families, and schools with web-based information and services.

Upromise: Is a rewards program that can help you pay for college.

Fastweb: Is a free scholarship search website.

John E. Christofferson
Multi-Purpose Building

Room 353
Phone: (208) 524-3000
Fax: (208) 525-7026