Category: Business Operations
Covered Individuals: All CEI Employees
This commercial (purchasing) card program is designed to establish a more efficient, cost-effective method of purchasing and paying for approved small-dollar transactions. College of Eastern Idaho purchasing cards may only be used for college business transactions and college purchases less than $2,000.00. The purchasing card may not be used for any personal purchases.
The cardholder identified on the purchasing card is the only user authorized to use that card. Faxing or scanning of purchasing cards is not allowed.
Failure to comply with this policy and/or procedures may result in the suspension or revocation of the purchasing card and/or disciplinary action, up to and including termination.
All cardholders will be asked to complete a Commercial Card Application, which will be signed by the cardholder, the cardholder’s supervisor and the card administrator. The application sets up the account and establishes the limits. The cardholder is the only person entitled to use the card. The card is not to be used for personal use. As each commercial card is linked to a specific individual employee, the card cannot be transferred from one employee to another.
Upon receipt of the Zion’s Bank Commercial Visa Card, the cardholder will be asked to read, understand, and sign the Commercial Card Cardholder Agreement. By signing the application form and Commercial Card Cardholder Agreement, the cardholder agrees to adhere to the guidelines as set forth in these procedures.
Generally the commercial card will be assigned to an individual cardholder and will have the cardholder’s name on it. In some instances, a card may be issued to a Division Manager for use by staff in their division.
If there is a need to change any information regarding the account, such as email address, limits, or restrictions, please complete the Commercial Card Maintenance Form and forward to the card administrator.
Lost or Stolen Cards
Lost or stolen cards must be reported immediately to Zion’s Bank Customer Service at 1-888-635-8323. Immediately after reporting to Customer Service, the card administrator must be informed. It is extremely important to act promptly in the event of a lost or stolen card to avoid agency liability for fraudulent transactions. The card will be canceled after notifying the bank and a new card will be issued within 48 hours.
To cancel a card, complete the Commercial Card Maintenance Form and submit it to the card administrator. Supervisors must collect cards from departing employees and submit them to the card administrator. All cards will be canceled upon receipt.
Commercial Card Audits
Each commercial card is audited monthly. The purpose of this audit is to review card transactions and ensure that CEI commercial card procedures and purchasing policies are being followed. The card administrator will contact the cardholder if there are any questions or issues.
Commercial Card Non-Compliance
In the event that a cardholder has violated any CEI Commercial Card procedures or purchasing policies, a Commercial Card Non-Compliance Warning Form will be completed by the auditor and signed by the cardholder. Corrective action may include mandatory training, deactivation, or permanent revocation of the card.
Limitations and Restrictions
As per Policy 701: Purchasing, the credit limit is set at $2,000.00 per card. Purchases may not be separated or divided to circumvent the credit limit. Credit limit exceptions will be considered after completion of the commercial card maintenance form.
Certain vendors and commodities have been blocked from usage in the program. If you attempt to use the purchasing card at any of these merchants, the transaction will be declined. If the card is declined and the cardholder feels it is an error, contact Zion’s customer service at 888-635-8323. Customer service will be able to verify if the merchant is blocked or if the purchase exceeds the card’s credit limit. Requests for changes in limits and/or restrictions must be made through the cardholder’s supervisor and card administrator by submitting the commercial card maintenance form.
The commercial card program is intended for purchases of products and supplies needed during the normal course of business; purchases may not exceed $2000.00. Authorized purchases may include:
The card is not to be used for any product or service or at any merchant that would be considered an inappropriate use of state/public funds. Please be aware of appearances. While a purchase may have a valid business purpose, appearances have an impact; card purchases are often of interest to auditors, legislators, and the press. Each cardholder needs to remember that taxpayer funds are being spent and they may ask the cardholder to defend purchases. If in doubt, ask before proceeding with the purchase.
Unauthorized purchases may include:
CEI recognizes the need for the college president and/or members of the President’s Advisory Council (PAC) to host or attend official events which advance and promote the reputation, status, and economic position of the college. As an exception to above listed unauthorized purchases, the president or members of PAC may incur expenses for these official events.
Other exceptions will be considered on a case-by-case basis and will be approved by the Business Office.
Reconciliation and Payment
The Zion’s Bank Commercial Visa Card Program is handled as corporate liability. The cardholder’s personal credit history is not taken into account when a card is issued in the cardholder’s name. The CEI Accounts Payable Department is responsible for paying the program invoice(s) each month. The cardholder is not responsible for payment under his/her account.
The cardholder must supply an itemized receipt for each card purchase that appears on their monthly statement. If the original receipt is missing or lost, the cardholder must contact the merchant directly to request a duplicate. If a receipt is unable to be provided, cardholder must provide a Commercial Card Missing Receipt Form in its place. Faxed receipts are acceptable, as long as it is a duplicate of the original. Under no circumstances will a transaction be accepted without a receipt or other acceptable documentation.
Each cardholder should review their account online regularly throughout the month to ensure the validity of all activity. Each cardholder can retrieve their statements online at the end of a monthly billing cycle. It is the cardholder’s responsibility to review their statement to ensure all the transactions are legitimate postings. If the statement has a discrepancy, the cardholder must begin the dispute process before routing the statement to the supervisor.
Billing cycles run from the 1st of the month to the last day of the month. If the last day of the month falls on a weekend or holiday the statement cycle will stay open until the next business day.
Travel receipts for commercial card charges are to be submitted with your Travel Expense Report, upon your return to campus, as required in the College Travel Policy (Policy 406). You will also be required to submit copies of your travel receipts with your Card Reconciliation Statement. Travel Expense Reports are available on CEIHub.
Disputed or Fraudulent Charges
The cardholder is responsible for following up with the vendor and/or bank with regard to any disputed items, erroneous charges, or returns. Disputed billing can result from failure to receive goods/services, fraud, misuse, altered charges, defective merchandise, incorrect amounts, duplicated charges, unprocessed credits, etc. The cardholder will first contact the vendor to resolve any outstanding issues; most problems can be resolved this way. If the merchant disagrees that an adjustment is necessary, immediately contact both the card administrator and the Zion’s Bank Customer Service number on the back of your card (1-888-635-8323). Zion’s Bank will request complete details of the dispute in writing in order to research the item in question. The details of the disputed transaction should be reported on the Commercial Card Incident/Dispute Form.
Any fraudulent charge, i.e., a charge appearing which was not authorized by yourself, must be reported immediately to Zion’s Bank Customer Service (1-888-635-8323) and the Card Administrator. Prompt reporting of any such charge will help prevent CEI from being held responsible.
Any charge disputed must be received by Zion’s Bank in writing within 60 days of the transaction date. Although Zion’s Bank acts as the arbitrator in any dispute, you should never assume that a dispute will be resolved in your favor.