Help Desk/IT

IT Support Hours

Monday-Friday 8 AM to 5 PM
Summer Hours:
Monday- Friday 7:30 AM to 4:00 PM


Phone: 208.535.5444

Office Location

Building 2 (William A. Robertson) Room 290

We can help with

  • CEI email
  • Canvas
  • Self-Service
  • Wireless Access
  • Printing

If you have problems with the HelpDesk software call 208.535.5444

Help Desk Guide (PDF)

CEI Password Management

If you have a hard time remembering passwords KeePass is a excellent tool to manage. Start using KeePass, a free to use password manager.

* Disclaimer
Passwords may only be reset once per day. Passwords must be at least 12 characters long. No other complexity requirements.