Help Desk/IT

IT Support Hours

Monday-Friday 8 AM to 5 PM
Summer Hours:
Monday- Friday 7:30 AM to 4:00 PM

Phone: 208.535.5444
Email: help.desk@cei.edu

Office Location

Building 2 (William A. Robertson) Room 290

We can help with

• CEI email
• Canvas
• Self-Service
• Wireless Access
• Printing

If you have problems with the HelpDesk software call 208.535.5444

Help Desk Guide (PDF)

CEI Password Management

If you have a hard time remembering passwords KeePass is a excellent tool to manage. Start using KeePass, a free to use password manager.

• Register?
• Forgot password?
• Change expired password?
• Account Password Reset Instructions (PDF)

* Disclaimer
Passwords may only be reset once per day. Passwords must be at least 12 characters long. No other complexity requirements.