BACK TO PROGRAMSEffective Communication Workshop
In response to insightful conversations with varied industry leaders and representatives within our community, it has become evident that employers are increasingly seeking individuals equipped with robust 21st-century skills. This workshop is designed to equip students with a comprehensive set of soft skills as working professional across a diverse selection of industries.
Participants will hone their communication skills through an in-depth exploration of various communication strategies. From understanding the essence of communication to overcoming barriers, participants will develop both verbal and non-verbal communication skills. Participants will also explore customer service, learning how to provide outstanding service, how to manage difficult customer interactions, and how to build lasting customer relationships, both in-person and online.