COVID-19 UPDATE: Campus Open, Masks Required Fall Semester Read More

Counseling Center

Counseling Center

The Counseling Center is here for you

College students often face many pressures and challenges as they pursue their education. These concerns may sometimes affect a students' ability to do well in class or to participate in daily activities. We care about your well-being and success and want to help! As a CEI degree-seeking student, you are eligible for free mental health counseling.

For Emergencies

If you or someone you know is in danger of harming themselves or someone else, IMMEDIATELY call 911 or go to the nearest hospital emergency room.

How Can We Help

CEI Counseling Services offers free and confidential counseling services to degree-seeking, enrolled CEI students. Our staff of licensed professionals and interns provides short-term, goal-oriented counseling interventions. We anticipate that the majority of our clients will meet their goals within the academic semester. Our staff can assist those who struggle with mental health and behavioral issues as well as unmet emotional needs. These problems may include:

  • Depression
  • Anxiety
  • Stress management
  • Self-esteem issues
  • Marital conflict
  • Eating disorders
  • Family conflict
  • Physical/emotional/sexual abuse
  • Sexual assault trauma
  • A wide variety of distressing issues

During your first meeting, you and a counselor will discuss your current concerns and treatment recommendations will be made, which may include: group counseling, wellness coaching, couple, or individual counseling. If your concerns require resources or competencies other than what we can provide, we will refer you to more appropriate services. To initiate services or if you are in crisis, come to our center in room 313 Monday - Friday 8 a.m. -5 p.m., (7:30 a.m.-4 p.m. in summer) or call 208-535-5622.

Crisis Care

Please be advised that we do not provide after hours (i.e. past 5 p.m., 4 p.m. in summer) and weekend crisis services. After hours and on weekends, emergency mental health services are available by calling 911 or contacting either of the following agencies in Idaho Falls:

  • Behavioral Health Crisis Center of East Idaho
    (208) 522-0727
    1650 N. Holmes
    Idaho Falls, ID 83402
  • Eastern Idaho Regional Medical Center Emergency Room
    (208) 529-6111
    3100 Channing Way
    Idaho Falls, ID 83404


All degree-seeking students enrolled for the current semester, are eligible for free and confidential services. Couples are eligible for services provided that one of the partners is enrolled for the current semester.

Students are eligible for short-term, goal-oriented counseling. In order to maintain eligibility, students must not miss multiple appointments and must be making satisfactory therapeutic progress.

During times of high demand for counseling services and limited availability of staff, students who are not currently at high risk will be placed on a waitlist and contacted as soon as there is an opening. Students placed on the waitlist will also be provided with referrals for other low cost/no-cost counseling services in the community.


Anything discussed with a counselor will be held in strict confidence. No information concerning a student or their treatment will be released to any persons outside the Counseling Center unless the student signs a Release of Counseling Information form, or it is sought through an appropriate court order, or the release of information is required by law.

Applicable law may require us to release confidential information without your consent:

  1. When there is imminent danger to yourself or others
  2. When we learn of abuse or neglect of a child, disabled adult, or elderly person
  3. When we are ordered to release information pursuant to a court order; and
  4. In some limited cases, if you are a minor (under 18), your parents or legal guardian may be able to access your records.

Services we provide:

  • Individual, couples, and group counseling services to students.
  • Community Referrals.
  • Outreach/prevention services to the general student body.
  • Consultation services to campus departments, faculty, and leaders.
  • Classroom Presentations.
  • Campus Workshops.
  • Outreach/prevention services to the general student body.
  • Crisis services for emergencies.
  • Practicum and internship training for bachelors and masters level counseling students.

Services we are not able to provide:

  • Long term and/or intensive counseling services
  • Letters for emotional support animals.
  • Services to satisfy court orders (e.g. mandated treatment, court-ordered mediation, evaluations, or expert opinions).
  • Psychological assessments (e.g. Attention-Deficit/Hyperactivity Disorder, specific learning disability, differential diagnosis, etc.).
  • Excuses for missed classes or assignments.
  • Letters for academic and/or medical withdrawal to students who do not have an established therapy relationship with a clinician at this office. Please note that attending an Assessment and Referral appointment does not qualify you as a client of this agency nor does it constitute having a therapeutic relationship with any provider of this agency.
  • Telehealth services (i.e. telephone therapy, secured video therapy).
  • After-hours (i.e. past 5:00 pm/4:00 pm summer) and weekend crisis services.

We are also not able to accommodate:

  • A need, or request, to be seen more than once a week for individual therapy.
  • A need, or request, for uninterrupted individual services from semester to semester.
  • A need, or request, for treatment modality not provided by our staff.
  • A need, or request, to be seen differently than what is clinically recommended.
  • For more information about our services, please review our web materials or call our office at (208) 535-5622. If you are interested in scheduling an appointment to meet with a counselor, please call (208) 535-5622, or stop by our office located in room 313.


For more information, or to schedule an appointment with a mental health counselor, please call 208-535-5622.



Hailey Holland

(208) 535-5622 

Room 313

Request Therapy Appointment

Fall/Spring Hours

Monday 8am – 5pm

Tuesday 8am – 5pm

Wednesday 8am -5pm

Thursday 8am – 5pm

Friday 8am – 5pm


Summer Hours

Monday 7:30am – 4pm

Tuesday 7:30am – 4pm

Wednesday 7:30am – 4pm

Thursday 7:30am – 4pm

Friday 7:30am – 4pm



In Crisis?

  • Concerned about your safety?
  • Concerned about other peoples' safety?
  • Concerned about harming yourself or someone else?
  • Think you are losing touch with reality?
  • During school hours, come to the Counseling Center in Room 313
  • After hours, CALL 911


College of Eastern Idaho, 208.524.3000, 1600 S 25th E, Idaho Falls, ID 83404

Student Right To Know

2021 All Rights Reserved, AA/EEO Institution